23rd October 2013
Cartwright King Solicitors invests in Video Link Technology for face to face meetings with clients
Law firm Cartwright King has invested in a new state of the art Video Conferencing Facility in order to improve communication between their solicitors and barristers, and their clients who are in prison or hospital.
“Changes to Legal Aid funding mean that it is vital that we find more cost effective ways of managing our business, whilst not affecting our service to our clients. The installation of this facility means that we can maintain, or even increase our level of contact with our clients, without the need for our team to drive all over the country” says Managing Director Rupert Hawke. “Instead we will use our laptops or our newly installed Webcam Suites.”
“Seeing clients more often means that there can be less phone calls and correspondence. It will also enable clients to see documents on screen and discuss issues face to face at shorter notice. Another benefit is that more time can be spent speaking to clients rather than spending the time and cost involved with travelling.”
He continues, “We believe that the system will even improve client care as we will not bound by interview slots and timetabling that has to be arranged through prisons and hospitals. This means we can use that time to spend with our clients. By investing in this new technology we can continue to show our commitment to legal aid and ensure that we remain a leading national firm. Unfortunately, not every prison or secure hospital has the conferencing facility at present and we would urge the Ministry of Justice to continue to work with such facilities to provide video link access across the board.”