Refunds
Refunds are provided based on the outcome of your complaints process. It may also be determined by The Legal Ombudsman should you have progressed your complaint through them.
You can view more about our complaints process here.
Refunds are provided based on the outcome of your complaints process. It may also be determined by The Legal Ombudsman should you have progressed your complaint through them.
You can view more about our complaints process here.
We’re here to be your calm in the storm, to consider your case and reach the best conclusion for you, carefully and methodically.
But we also understand that sometimes you need help now. That’s why we have an emergency advice service open 24 hours a day, 7 days a week. So, if you need help now, click below and we’ll be by your side.
Get help now Or click here for non-urgent help