Role: Case Management Specialist

Jacqui Arnold

Jacqui is the Case Management (Lawfusion) Specialist at Cartwright King. She is based at our office in Leeds.

Jacqui has worked in a training role for over 17 years, within a large law firm, the private sector and most recently at Select Legal, working with Lawfusion case management software.

In her previous role, Jacqui managed a team of case management and accounts trainers, whilst maintaining her training role, working with the development, projects and support teams to identify enhancements to the software, and also to review, test and deliver new releases to both new and existing clients.

Jacqui focuses on building workflows, working with users to make the experience better and easier for them, helping to make the day run more smoothly and provide support on getting the most out of the software.

Her aims at Cartwright King are to review and build better workflows, deal with issues surrounding users’ experience of Lawfusion and pass on her knowledge and introduce users to features that they may not be aware of.

Away from work, Jacqui is a crafter at heart and enjoys making birthday and Christmas cards for family and friends.  She also enjoys baking and making celebration cakes and sugar flowers.

What our clients are saying about us

See our reviews at
  • Chet Desai is amazing 

    Chet Desai is amazing. Great support and advice. He even attended a meeting with me at very last minute. Highly recommend
    Meera Pala, (November 2023)
  • Great help with the ILR application 

    Sherena Lawrence has provided excellent support throughout my application for Indefinite Leave to Remain. At every step of the process, she explained in detail what needed to be done. Sherena ... Read more Great help with the ILR application
    Ilia, (November 2023)
  • Recommend 

    Sharad came as a recommendation from another solicitor and I am hugely grateful that he was. The advice, support and professionalism was reassuring at time when I was at a ... Read more Recommend
    Andrew Buglass, (November 2023)
  • Absolutely amazing 

    Honestly, amazing experience with our lawyer Sherena Lawrence. Very professional, knows her stuff, kept us updated instantly, kept us feeling prioritised. We had a positive outcome of our case and ... Read more Absolutely amazing
    Salah Salem, Review Solicitors (November 2023)
  • Fantastic, friendly service 

    Was in need of a criminal defence solicitor recently , I contacted Cartwright King via there website and received a call from James within hours , visited the office the ... Read more Fantastic, friendly service
    Carla Auty, (October 2023)
  • Great 

    If you are looking for a family child care firm then I would most definitely recommend Cartwright King. Fiona Bowen was great with communication both via emails and phone calls. ... Read more Great
    JS, (October 2023)
  • Professional but Human! 

    Leanne was a pleasure to deal with despite the nature of my case. Leanne and her team were amazing both in court and out of court. Communication between Leanne and ... Read more Professional but Human!
    Ben, Review Solicitors (October 2023)
  • Best choice 

    Having done my research and reading reviews I decided on Cartwright King. I am so glad I did. The best decision I made. Communication with James started straight away he ... Read more Best choice
    Client, Review Solicitors (September 2023)
  • Caring and Professional 

    Abbie gave clear and honest advice on my case and helped lift some of the burden. A most pleasant and caring solicitor.
    Richard, Review Solicitors (September 2023)

Here to help. Contact Jacqui.

Jacqui and all the team at Cartwright King are dedicated to helping you. If you need help, contact Jacqui by email using this form or using the details below:

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