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HR Coordinator

Job Title: HR Coordinator

Reporting to: Head of HR

Department: HR Team

Location: Nottingham

Job Purpose: 

  • Supporting the HR team, fielding initial HR queries via the Personnel Inbox and providing first line advice to staff, ensuring high levels of accuracy and confidentiality at all times.

  • Providing HR support to the HR Adviser as needed, with employee relations activities, e.g. preparing letters, taking meeting notes, organising meetings and helping the HOD’s with basic process & policy guidance

  • Developing and maintaining accurate statistical management information (monthly) & data

  • Ensuring the HR team provides a first class people service to the Firm

Performance Measures:    

  • Manager/customer satisfaction
  • Data cleanliness, monitoring & reporting
  • HR process improvement

Job Description

  • To support the HR team with all administration & co ordination activities, to ensure all HR processes are maintained efficiently and accurately

  • Support Payroll changes

  • Ownership of the starters & leavers processes

  • Provide accurate management information as requested - developing and maintaining various trackers and analysing results/providing reports as requested

  • Support the Head of HR to ensure relevant policies are updated

  • Managing all the HR files in line with GDPR/legislative standards, updating compliance     information, starters, leavers etc.

  • Maintain all absence, sickness & annual leave records, escalating individual cases to the HR Advisor when trigger points are hit

  • To be involved in ad hoc projects as and when required.

  • Assist the Head of HR in the implementation and maintenance of any agreed changes to current practice

  • Build relationships across the Firm with all levels of staff

  • Undertake any other duties as requested commensurate with the role

Responsibilities

Recruitment:    

Logging incoming CV’s and applications and organising interviews
Getting involved with interviews, taking notes
Completing DBS checks
Conducting right to work in the UK checks

On-boarding:  

Preparing job offer packs
Assisting with inductions and finding ways to make them more engaging

General:         

Managing family-friendly leave and holidays
Creating appealing newsletters for those on leave
Providing monthly starters/leavers and movers overview in an informative style
Keeping childcare voucher and pension scheme membership up to date
Managing study leave
Arranging work experience
Assisting with CILEX applications

Analytics:       

Creating a basic HR dashboard that gives meaningful information
Conducting new starter feedback and exit interviews and providing analysis on themes
Providing the Finance team with people data for accounting purposes

Health and Safety:

Complying with the Health and Safety at Work etc. Act 1974.
Taking responsibility for their own health and safety and that of others

Equality and Diversity:

Carrying out responsibilities in line with our Equal Opportunities Policy and Procedure

Confidentiality:

We are maintaining confidentiality of information relating to clients, colleagues and other third parties in accordance with the Data Protection Act 1998 and GDPR, including outside of the work environment.

Scope of Role

Reports to: Head of HR
Direct reports: None
Indirect reports: None
Do they have direct budget responsibility? No
Team size: Individual contributor
Geographical responsibility: Country

Person Specification

Skills, Knowledge & Experience

  • Experience of working in a multi-site, fast-paced business possibly gained from working within the     legal sector would be advantageous 
  • Working knowledge of HR best practice and a reasonable understanding of practical employment law useful
  • Demonstrates a positive, friendly, flexible, and capable manner, and can build relationships quickly
  • Has strong interpersonal, verbal, and written communication skills.
  • Has excellent time management, organisational and computer skills including Word, Excel, and PowerPoint. Data manipulation and presentation an advantage.
  • Strong customer facing & good influencing skills, able to deal with front line queries both verbally and written.

Education/qualification requirements

  • Ideally CIPD qualified to level 3 or 5
  • Previous HR experience ideal but not essential
  • Numerate and literate and had a good command of the English language

Would suit someone who:

  • Has been in an HR Administrator role and is keen to get broader generalist experience in a small, supportive & friendly team
  • Is curious, inquisitive, open-minded, confident in asking questions
  • Is creative, and sees opportunities to do things better, even in the smallest tasks
  • Sees policies and procedures as guidance, not ‘rules’
  • Maybe wants to be an HR Advisor in the future?
  • Loves Excel and is comfortable manipulating data - can analyse and understand information quickly
  • Makes recommendations based on facts, figures, and data
  • Is resilient, determined, and can learn from their mistakes in a supportive HR environment
  • Can prioritise when things get busy, and knows when to ask for help
  • Is a true team player who is versatile and adaptable – thinks about the team first
  • Builds relationships to gain trust and buy-in from colleagues by demonstrating influencing skills
  • Values collaboration over competition
  • Wants to learn how to apply theoretical HR in real-life
  • Is genuinely passionate about HR & delivering a first class HR service 
  • Is emotionally intelligent and can handle the ups and downs of working in HR
  • Has a good sense of humour

Key stakeholders (internal/external)

Contact (role)FrequencyPurpose
Head of HRDaily Instruction and two-way feedback
HR AdvisorDailyInstruction and two-way feedback
HOD'sAd-hocTo obtain HR advice or support
EmployeesAd-hocFor employee relations support
FinanceWeeklyFor data analysis


If you meet the required skills and experience and are interested in finding out more then please email us.

Please provide a brief outline of your query below, and one of our specialist team members will be in touch with you shortly.

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